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Personal Accounts


Thank you for opening your account with Mercantile Bank!

Debit Card

If you requested a Debit Card for your account, it should arrive within 7 to 14 business days. For security, it will come in a plain, unmarked envelope. Instructions for activating your debit card and setting a PIN will be included.



If your new account allows check writing, and you would like to order Checks, please call us at 1.800.453.8700. Your account will need adequate funds to cover the cost of the check order, if applicable..


Online Banking

If you did not enroll in Online Banking after opening your account, but would like to, please complete the enrollment form. Once your enrollment is accepted, click the Continue button to login for the first time.



Make sure to enroll in eStatements — a requirement for some accounts to waive the monthly service charge.

  • Login to your Online Banking account
  • Under 'Services' select eStatements
  • Review & complete disclosure
  • Update Delivery Preferences 

MercPerks Checking

If you opened a MercPerks Checking, please be sure to review your emails, as you will receive one email to enroll in MercPerks and one email to enroll in Ultimate ID+ Theft. MercPerks benefits include Cellular Care Coverage, savings on travel services and gift cards, cash back rewards, local merchant discount programs, and much more! Ultimate ID+ Theft is a tri-bureau monitoring service, which also includes instant credit bureau inquiry.

  • If you didn’t open a MercPerks Checking, but are interested in hearing more about the benefits this account has to offer, please call us at 1.800.453.8700.

Please note that by using this link, you will be leaving Mercantile Bank's (the 'Bank') web site. The Bank takes no responsibility and makes no warranties, either expressed or implied, for any of the services, products or information available via this outside web site. The Bank is not responsible for and does not monitor the content, performance, policies (including any privacy policies) or administration of this outside web site, which are the sole responsibility of their creators and do not represent, explicitly or implicitly, positions, policies or opinions of the Bank, its affiliates, its employees or its Board of Directors.