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About Us

Our Story

Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It’s more than being a financial institution, it’s being a trusted ally and community partner. As Michigan’s largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. So, whether you are looking to grow your business, secure your future, or find a partner who shares your vision, Mercantile Bank is here for you.

Mercantile Community Partners Logo

Mercantile Community Partners supports community development and affordable housing through lending and tax credit investment, creating affordable housing units and essential community spaces, and empowering communities by navigating each step in the financing process.

Mercantile Bank Foundation Logo

The Mercantile Bank Foundation is a private charitable foundation that supports non-profit organizations and community needs in areas like Health and Human Services, Community and Economic Development, Education, and Arts & Culture. It also engages in community development lending, volunteer hours, and financial education classes, excluding political support. 

Corporate Enterprise Excellence

The Mercantile Bank Enterprise Excellence Report highlights the bank's commitment to excellence, community impact, employee engagement, environmental stewardship, and robust governance. The report details achievements in customer service, community development, sustainability, and strategic risk management. 

 
Shred Day Image 2025

Shred Days

Join us at one of our free on-site shred events where you can bring up to five-medium sized boxes for secure shredding and disposal.

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Bakery Factory - Investing In You

Investing In You

The Investing In You series showcases local Mercantile business, non-profit, and individual customers who are making a difference in our communities.

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 Senior Leadership & Strategy Team
Ray Reitsma Headshot

Raymond Reitsma
President and CEO

Sonali Allen Headshot

Sonali Allen
Chief Compliance Officer

Mark Augustyn Headshot

Mark Augustyn
Chief Commercial Banking Officer

Chuck Christmas Headshot

Chuck Christmas
Chief Financial Officer

Doug Holtrop Headshot

Doug Holtrop
Senior Commercial Banking Officer

Brett Hoover Headshot

Brett Hoover
Chief Human Resource Officer

Amy Kam Headshot

Amy Kam
Executive Operations Manager

Justin Karl Headshot

Justin Karl
Senior Commercial Banking Officer

Nichole Kladder Headshot

Nichole Kladder
Chief Marketing Officer

Derrick Kooistra Headshot

Derrick Kooistra
Chief Information Officer

Doug Ouellette Headshot

Doug Ouellette
Chief Community Banking Officer

Tara Randall Headshot

Tara Randall
Chief Experience Officer

Scott Setlock Headshot

Scott Setlock
Chief Operating Officer

Sarah Smith Headshot

Sarah Smith
Engagement and Learning Director

Misti Stanton Headshot

Misti Stanton
Talent and Culture Officer

Bob Worthington Headshot

Bob Worthington
Chief Risk Officer

Mercantile Bank - Lenoard Branch - Lookbook

Mercantile Look Book

At Mercantile, our customers' success is our success, because when you grow, we grow too. As the largest bank headquartered in Michigan, we take pride in supporting our communities and the responsibility that comes with it. View our Volume 1 Lookbook to see how.

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Where we Serve.

We get that you spend almost as much time working as you do at home so you want an environment where you can thrive and reach your full potential. We get that attractive compensation and benefit plans are important. We get that feeling valued, accepted and respected is key. Mercantile Bank is a great place to work and grow. 

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