Security & Fraud Prevention
A Fraud Prevention Success Story
At Mercantile Bank, providing a secure banking environment is our priority. Fraudsters can be clever, but Merc has the tools to help you stay a step ahead. Our team works to strengthen our security practices and fraud defenses in real time, to keep you safe and secure.
Just ask Heather D., as she shares her story of a fraudulent transaction and how Merc had her back. For more tips, tools, and resources, check out our Security Hub below.
Mercantile Bank Security Hub
Fraud? Report your issue using one of the way below.
Fraudulent Emails & Websites
Internet Fraud Compliant Center:
www.ic3.gov
Mercantile Bank Loss Prevention Department
Call (616) 406-3785
Lost or Stolen Debit/ATM Cards
Suspicious Online Transactions
Call (800) 453-8700
Lost or Stolen Credit Cards
Call (800) 453-8700
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Mon – Fri from 7am - 7pm
Sat. from 9am - 1pm
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