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Security & Fraud Prevention

A Fraud Prevention Success Story

At Mercantile Bank, providing a secure banking environment is our priority. Fraudsters can be clever, but Merc has the tools to help you stay a step ahead.  Our team works to strengthen our security practices and fraud defenses in real time, to keep you safe and secure.

Just ask Heather D., as she shares her story of a fraudulent transaction and how Merc had her back. For more tips, tools, and resources, check out our Security Hub below.

 

Mercantile Bank Security Hub

 
 

Fraud? Report your issue using one of the way below.

Fraudulent Emails & Websites


Internet Fraud Compliant Center:
 www.ic3.gov

Mercantile Bank Loss Prevention Department

Call (616) 406-3785

Lost or Stolen Debit/ATM Cards

Call (800) 453-8700

Suspicious Online Transactions

Call (800) 453-8700

Lost or Stolen Credit Cards

Call (800) 453-8700

Have questions? Merc is here to help.

 
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Sat. from 9am - 1pm

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