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Bob Smith

Vice President
Mortgage Loan Officer, NMLS ID#: 139098

Branch Location
310 Leonard St NW
Grand Rapids, MI 49504

Phone
616.560.8071

About Bob

Bob has lived in various places, including Southeast Michigan, Suburban Chicago, Newaygo, and Traverse City, before settling in Grand Rapids with his wife, Colleen, and their three children. He appreciates the unique qualities of different areas of Michigan, from Grand Rapids and Detroit to Southwest Michigan, Northwest Michigan, Central Michigan, the UP, and the Sunrise Side, and enjoys the state's natural beauty, particularly its Great Lakes.

He loves spending time with family and friends and has hobbies that include fishing, golfing, reading, and following sports, with a particular passion for Detroit sports teams and MSU football and basketball.

Bob's goal with his clients is to provide a loan with competitive terms and to close it efficiently and smoothly. He believes that a mortgage should be part of an overall financial plan and works with clients to determine the best program for their needs. Bob prides himself on fluid communication and is available beyond traditional business hours, including evenings and weekends, to accommodate his clients' schedules. He is dedicated to ensuring a successful and timely closing process and believes that Mercantile has the best mortgage department in the state, with whom he feels fortunate to work.

Fun Facts

  • I enjoy reading about history, particularly military history.
  • If you have ever seen my golf swing, you will know I spend more time in the office than on the course.
  • I can't whistle!

Customer Reviews

Exceptional to work with

Bob Smith has been exceptional to work with - pays attention to detail, keeps us on track and make the process comfortable.  This is my fourth transaction with Bob.|Mercantile systems are also excellent - easy to follow, and made the process of signing and submitting paperwork easy. Steve T

Saved me money

Bob did a great job providing me with the pros and cons of locking in a rate and it ended up saving me money. Robert D

Above and beyond

Bob and his team went above and beyond to ensure that we could close in a remarkably short time. I cannot offer enough praise to convey my satisfaction. Bob helped us finance the build of our previous house while with his former bank. We followed him to Mercantile because we trust and appreciate his professionalism. Mario O