Assistant Vice President
Mortgage Loan Officer, NMLS ID#: 1942807
About Ken
Ken Ames brings 11 years of experience in sales, finance, and customer service to his role as a mortgage lender. He understands that buying a home is a unique experience, and he is dedicated to making the process as smooth and easy as possible. Ken's customers appreciate his commitment to open and clear communication, knowing that whether they reach out by phone, text, or email, their questions will usually be answered the same day. He is also a proud member of the Rotary Club and Cadillac Leadership.
Fun Facts
- I enjoy all sports and outdoor activities.
- Family and friends mean the world to me.
- I do 3 acts of kindness each day.
Customer Reviews
Highly recommend
Huge thank you to Ken for his help throughout the entire process. Being a non US citizen, the entire process is very new to me but with Ken's patience, updating me and informing me every step of the process makes the process very easy and seamless. Highly recommend Ken to anyone especially first time home owners! Desmond P
Top notch
Ken and Laura did an amazing job. Top notch. He was very quick to respond to all questions. He processed our mortgage in record time. We will recommend to everyone!! The App worked excellent to upload all our documents, and monitor the progress. Cindi J
Exceptional partner
Ken Ames was an exceptional partner in getting my loan done quickly! He called me and kept me informed and answered any questions that I had. He went the extra mile for me by pressing for a quicker closing date. My daughter and I are both disabled and it was a hardship for us while we were in between houses. His kindness and that of the underwriters really prove to me what a great institution Mercantile Bank really is! Brenda G