Branch Location
4737 Cascade Rd
Grand Rapids, MI
49546
Email
staxdorff@mercbank.com
Phone
616.406.4001
About Stephanie
Stephanie is a lifelong resident of West Michigan. She grew up learning how to golf and water ski on Morrison Lake and later moved to Grand Rapids, where she earned a Business and Communications degree from Aquinas College. Proud of her alma mater, Stephanie enjoys noting that Aquinas' football team is undefeated. "Go Saints!" Unsure of her career path after college, Stephanie started as a mortgage processor and quickly realized how much she enjoyed the versatility of the industry. The experience of learning how everything works behind the scenes has been invaluable in her role today as a loan officer. Stephanie understands that purchasing a home can be one of the most important investments of a lifetime. She takes pride in her attention to detail and effective communication, aiming to provide an enjoyable experience for borrowers navigating the processes of purchasing, building, renovating, or refinancing. She makes it a priority to be easily accessible for questions 24/7. Above all, Stephanie loves helping people achieve their dreams of homeownership.
Fun Facts
- Die hard Lions fan - have been since 1989.
- My dream is to open a dog rescue.
- I stay sane thanks to working out and spending time outside with my loved ones.
Customer Reviews
Exceeded Expectations
Stephanie was PHENOMENAL. We found her after a poor experience with a previous lender and asked our realtor who they personally used when buying their home. Stephanie exceeded our expectations with every communication. She came to us with options, clear and consistent communication, and a whole load of patience as we threw multiple curveballs at her due to our unique scenario. We are incredibly thankful we found Stephanie and will sing her praises forever. Thank you!! Megan B
Above and Beyond
Stephanie Axdorff went above and beyond during all aspects of the mortgage process. She excelled in communication, provided clear explanations, and answered questions promptly. Mercantile Bank is fortunate to have her on their team. Patricia A
Quick and Stress-Free
Stephanie was fantastic. She was caring, patient, kind, knew every answer to my off the wall and panicky questions and handled all of our paperwork and processing flawlessly. When we FINALLY found a home (we were at it for almost 3 years!!) the experience from accepted offer to closing was quick, stress-free and actually fun. She truly cares about what she does, the people she's helping and is incredibly knowledgeable. I always felt like I was being cared for and looked out after. Brandi M