Branch Location
125 Park Street
Traverse City, MI
49684
Email
ekelly@mercbank.com
Phone
231.360.4525
About Emily
Since 2016, Emily has been deeply immersed in the mortgage industry and became a top-producing loan officer by 2019. Her specialization includes jumbo mortgages, construction loans, and vacant property financing. Emily finds immense satisfaction in guiding first-time homebuyers through the financing process, ensuring a smooth and stress-free experience. Her commitment to open communication with all parties involved helps streamline transactions and fosters a positive experience for every client.
Fun Facts
- In the summer you will find me on the water.
- In the winter you will find me skiing.
- Any other time of the year you will find me with family and friends.
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Customer Reviews
True professional
Smooth and straight forward! Emily and Tim were true professionals. We just got done refinancing our two other properties with bigger named "City" banks and they put us through the ringer requesting and re-requesting documents. It felt like the left hand didn't know what the right hand was doing/requesting. We're busy with demanding work and family schedules, my spouse was actually in other country during the loan process and the Mercantile team was very accommodating, seamless, and on-point in all their requests. Highly recommend and would not hesitate to use them again. Sandy G
Best mortgage experience
Hands down best mortgage experience I have ever had. Transaction was complete in a month. Communication was excellent, I provided what they asked for and they did their job quickly and efficiently. I will recommend them to anyone in a second. Jennifer S
Prompt and courteous
Our lender, Emily Kelly, provided absolutely stellar service. She was prompt, always courteous, and kept us up-to-date throughout the process. We were also very appreciative of her presence at our closing. We would like to refer her to anyone we know who needs financing of any type. Thomas K